Employee Group Benefits

OUTLINE OF SERVICES PROVIDED BY OUR AGENCY

At Al G. Brown & Associates, we pride ourselves on the quality of service we provide to all of our clients. In our opinion, it is this individual attention to the needs and concerns of our clients that sets our agency apart from many others in our industry.

We keep abreast of the technological and service-oriented advances in the insurance industry. Our staff is committed to continuing education and attends industry and professional development meetings that relate to their areas of expertise.

Among the services we provide to our clients are:

Representing policyholder's interests to insurance companies
Conducting market surveys
Recommending plan design changes to respond to industry trends
Reviewing contracts, employee booklets, amendments, etc. for clarity and correctness
Assisting in the initial enrolment of employees
holding employee information meetings
Acting as liaison between the policyholder and the insurance company
Assisting in administration of benefit plans
Assisting in the drafting of correspondence to insurance company
Reviewing experience reports to determine developing trends in utilization of plans
Preparing detailed analysis of renewal information and making appropriate recommendations
Preparing periodic reviews of rates and benefits
Providing updates with reference to changes in legislation
Providing assistance in the completion of all forms and invoices
Tracking of unpaid claims
Assisting in ex-contractual and ex gratia requests
Conducting inquiries on behalf of employees on request
Providing explanations of benefit entitlement as necessary
Conducting financial and retirement planning seminars for employees
holding cost containment seminars for employees
Conducting individual estate planning and financial planning sessions
Providing access to Segregated Funds and Guaranteed Term Certificates across Canada
Assisting in purchase of excess travel insurance health plans
Offering long-term care and critical illness plans
Assisting in obtaining excess disability coverage

All of the above services are available to all employees of the groups that we administer. The extent of the service provided is determined by agreement with the plan sponsor. There are no additional charges to the plan sponsor or to the individual client for the services provided.

Monthly Tips 2002